The story of how QTS Tours & Travel came about is quite interesting, to say the least. It all started when a nurse named Lourdes "Lulu" Alo was approached by her uncle one day with a favor: Organize a pilgrimage to Europe for him and some close friends. Well, she set about arranging the trip, which not only went off without a hitch, but everyone who went had a great time! Soon, she began to realize that this could one day become a going concern, and by 1991, Quantum Travel Service was open for business! Lulu has since organized numerous pilgrimages every year to many religious sites in Europe, both well-known and off the beaten path. And, thanks to her nursing background, she still organizes tours and pilgrimages for Nursing Continuing Education classes.

In 2003, Ed Baluyot retired from the telecommunications industry and joined Quantum Travel Service, and with him came a new dynamic to the business. Of course, Ed had to spend a lot of time learning the ins and outs of operating a travel agency, but eventually, he was able to expand the business to include booking cruises with many of the world's major carriers. This new branch meant a new name for the business: QTS Tours and Travel. Ed's expertise in the cruise industry has grown since he joined the company. He is an Accredited Cruise Counselor with the Cruise Lines International Association (CLIA), and he is working toward his Master Cruise Counselor certification. He has even earned the honorary rank of Captain with Princess Cruises. But Ed does more than book cruises; he has also handled many tours and pilgrimages of his own.

Today, the company has evolved even further. Now known as QTS Tours & Travel, the advent of the Internet has further expanded the company's clientele nationwide. In fact, about 30% of QTS Tours & Travel's cruise customers live on the East Coast, and Ed and Lulu have arranged tours and pilgrimages originating from locations like Chicago, Illinois, and Saskatoon, Saskatchewan, Canada. QTS Tours & Travel has even been invited by the Italian Government Tourist Board on several occasions, to recognize the company's efforts in promoting tourism to their country! From their office in Garden Grove, California, Ed handles the day-to-day operations, while Lulu oversees the managerial aspects of the business. They are both Certified Travel Counselors, bound by a professional Code of Conduct and Ethics. Their mission statement, simply put, is

“To give the best possible service and to do business based on honesty and knowledge”.

Both Ed and Lulu even go the extra mile to ensure that their customers get the best service possible, by occasionally joining pilgrimages and tours themselves. Their first-hand experiences have taught them a lot about levels of service provided, efficient scheduling, and several other "intangibles" which can make a tour or pilgrimage more enjoyable! QTS Tours & Travel strives to provide the best service possible, and they work with their customers with that goal in mind.

QTS Tours & Travel, a professional travel agency, is accredited with the following travel organizations:

QTS Tours & Travel -- Gateway to Your Getaway!